Privacy Policy

Organic N Healthy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and features you use, and includes:

Personal Data

Demographic and other personally identifiable information that you voluntarily give to us when choosing to participate in various activities related to the App, such as:

1. Name
2. Shipping/Delivery Address
3. Email Address
4. Phone Number
5. Account login credentials

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the App. Note: Most financial data is transferred to our third-party payment processors, and you should review their privacy policies.

Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the App, to provide accurate delivery services and location-based delivery tracking.

Device Data

Mobile device information such as your mobile device ID model, manufacturer, operating system, version information, and IP address.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

1. Create and manage your account.
2. Process your grocery orders, purchases, and deliveries.
3. Deliver your orders precisely to your specified location via our delivery partners.
4. Email or text you regarding your account or order status.
5. Fulfill and manage purchases, orders, payments, and other transactions related to the App.
6. Administer daily discounts, promotions, and special offers.
7. Increase the efficiency and operation of the App.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

1. By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
2. Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and delivery fulfillment/logistics.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Rights & Retention

You can review, change, or terminate your account at any time by logging into your account settings or contacting us directly.

Account Deletion

In accordance with Google Play requirements, users have the right to request the deletion of their personal data and account. If you wish to delete your account, you can do so through the settings panel in the app or by emailing your request to our support email listed below.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: ignivexsolutions@gmail.com

Developer/Company Name: IGNITE VERTEX SOLUTIONS PVT LTD